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Monday 18 May 2020

Safety measures to keep us all safe

Our hand cleaning counter for outside our shop

We understand that even with increased safety measures in place, some of our valued customers will prefer to use contact-free curbside pick-up. We will continue to offer this service for as long as needed, and of course, shipping will also be available for our out-of-town customers. The safety and comfort of our customers and team is always our top priority.
We are taking precautions to keep our customers and team members safe.
Hand sanitizer is available for customer use at our front door and cash area. Please use it!
We will be disinfecting our counter area between customers, and cleaning high contact areas like door handles, railings, etc frequently throughout the day.
A plexiglass barrier has been installed at our cash area.
Team members will be hand washing and using hand sanitizer frequently and have face masks for their personal use.
Our fitting room will be available if an item absolutely has to be tried on, and the room will be disinfected after each use. Items that have been tried on and not purchased will be put in the backroom for 72 hours before being put back out for sale.
Floor markers have been installed throughout the shop to encourage social distancing, and signage is posted to remind customers to stay 6 ft away (one moose length) from others.
We will limit the number of customers in our shop to ensure social distancing protocols can be followed.
What can you do to help keep everyone safe?
If you are experiencing any symptoms of COVID-19 please do not enter the shop. Call us to place an order instead.
Hand sanitizer is available, please use it.
We encourage customers to wear a protective facemask. (We'll have some super cute ones available soon!)
Use the moose tracks throughout the shop to stay safely away from other people.
⚠️Please only touch items you plan to purchase. Our team members will be happy to check prices, find sizes, to help minimize the handling of items.
⚠️Please avoid trying garments on unless absolutely necessary.
Debit and credit card purchases are preferred over cash.
If we all do our part we can safely navigate these challenging times. Over the coming days and weeks, we will make any necessary changes to our protocols to best meet the needs of our customers while keeping all of us safe.